Privacy Policy

1. Introduction

ChromaRank ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the ChromaRank platform and services.

2. Information We Collect

We collect information you provide directly, including your name, email, phone number, date of birth, and pickleball profile details. We also automatically collect usage data such as assessment responses, training progress, and device information.

3. How We Use Your Information

• To calculate your ChromaRank rating and build training plans.
• To connect you with coaches and compatible players in your area.
• To process payments and manage subscriptions.
• To send notifications, updates, and support communications.
• To improve our services and develop new features.

4. Information Sharing

We do not sell your personal information. We share data only with coaches you connect with, payment processors (Stripe), and service providers necessary to operate the platform, all under appropriate confidentiality obligations.

5. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may access, update, or request deletion of your personal information at any time. Contact us to exercise these rights. Community visibility features are opt-in and can be toggled in your profile settings.

7. Contact Us

For privacy questions or requests, please reach out through the ChromaRank support channels.